1. Overview

Altarra Intimacy & Relationship Coaching or Michelle Feuerstein ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us. By using our platform or services, you agree to the terms outlined in this Privacy Policy.

We are based in Denver, Colorado, and operate in accordance with applicable federal and Colorado state privacy laws.

We may update this Privacy Policy from time to time. We encourage you to review it periodically to stay informed about our practices. Your continued use of our services after any updates constitutes your acceptance of the changes.

2. Information We Collect

We collect both personal and non-personal information through the following methods:

Directly from you. When you book a session, sign up for our newsletter, fill out a contact form, join the waitlist, or otherwise interact with us, we may collect the following:

- Full name

- Email address

- Phone number

- Billing or payment details (if applicable)

- Any personal details voluntarily shared during communication or session preparation

We may also collect sensitive information as part of our coaching work, such as information about relationships, sexuality, emotional health, or personal goals. Any such information is handled with the utmost care and is never shared without explicit, informed consent.

From third parties. We may receive personal information from partners or scheduling platforms (such as Calendly or Stripe), if you have given them permission to share your data with us. This information may include contact details, booking preferences, and transaction summaries.

We ensure that any third-party providers comply with privacy regulations and only share information with us in accordance with their policies and your permissions.

Automatically as you use our website. We collect technical data through cookies, pixels, analytics tools (e.g., Google Analytics), and server logs, including:

- IP address

- Browser type and version

- Time zone and location

- Device type

- Referral source (e.g., from a search engine or social media)

- Pages visited and actions taken on our website

This information helps us understand user behavior, improve our services, and optimize your website experience.

3. How We Use Your Information

We use the information we collect to:

- Provide and manage coaching services

- Process bookings and payments

- Communicate with you regarding your sessions, waitlist status, or inquiries

- Send newsletters or promotional material (if you've opted in)

- Understand website usage and improve performance

- Comply with legal and ethical obligations

4. How We Share Your Information

We do not sell your personal information. We may share information:

- With third-party service providers who assist with booking, payment processing, or communications (e.g., Calendly, Stripe, Google Workspace)

- When required by law, court order, or legal process

- To protect the safety, rights, or property of clients, Denver Sex Coach, or others

All service providers are vetted and contractually obligated to protect your information.

5. Your Rights Under the Colorado Privacy Act (CPA)

If you are a Colorado resident, you have the right to:

- Know what personal data we collect and why

- Access your personal data

- Correct inaccuracies in your personal data

- Request deletion of your personal data

- Opt-out of the processing of personal data for profiling or targeted advertising

To exercise any of these rights, please contact us at [email protected]. We may request verification of your identity. We will respond within 45 days.

You may designate an authorized agent to act on your behalf. That agent must provide a signed authorization.

If we deny your request, we will explain why. You have the right to appeal our decision.

6. International Data Considerations

Although we operate primarily in the United States, if you access our services from another country, be aware that your information may be transferred to, stored, or processed in the U.S. We follow data protection standards and ensure safeguards are in place when data crosses borders.

7. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal data. However, no internet transmission is ever fully secure. We cannot guarantee the absolute security of your information.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You may request deletion of your data at any time.

9. Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before sharing your information.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children. If we learn we have collected data from a minor, we will delete it promptly.

11. Contact Us

For questions, requests, or concerns about this Privacy Policy:

Altarra Intimacy & Relationship Coaching or Michelle Feuerstein
Email: [email protected]

This Privacy Policy complies with applicable Colorado and federal privacy laws.